Join our team

Become Part of a Thriving Company with a Dynamic Team

  • Commitment to Talent: At BP Global, we pride ourselves on attracting, nurturing, and retaining top talent. We believe in the power of a diverse workforce that brings unique perspectives and skills, enabling us to innovate and excel beyond conventional boundaries.

  • Innovative Culture: We are not just a company; we are a movement of like-minded individuals driven by innovation and a passion for excellence. Join us in shaping the future of business process outsourcing, where every team member is an integral part of our success.

  • Diversity and Collaboration: Our work environment is built on the pillars of diversity, inclusivity, and collaboration. We value every voice and encourage open communication and teamwork, which are fundamental to our corporate ethos and to achieving our goals.

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Why you’d love to work with us…

Growth

At BP Global, we champion personal and professional development, pushing every team member to step out of their comfort zones. We foster a culture that encourages innovation, welcomes challenges, and supports taking calculated risks, all in an environment that nurtures growth and cultivates a positive outlook.

Leadership

Leadership at BP Global is about inspiring and being inspired. Our employees receive the mentorship needed to become effective leaders themselves. We empower each individual to set ambitious goals, pursue them relentlessly, and feel confident in making impactful decisions.

Opportunity

We unlock potential at BP Global. By creating vast networks and opening doors, we provide our team the chance to showcase their skills, leverage their strengths, and build a solid professional reputation. Here, every task is an opportunity to excel.

Balance

Understanding the importance of a well-rounded life, BP Global offers flexible work arrangements that accommodate personal commitments without compromising professional responsibilities. We value your well-being as much as your professional success.

Asset

Our employees are our greatest asset. At BP Global, we recognize the invaluable contributions of our team members and are committed to supporting them through competitive compensation, benefits, and a culture that values respect and recognition.

Why Employees Stay…

Learn

Continuous learning is foundational at BP Global. We invest in our team’s growth through ongoing education and development programs, ensuring everyone stays at the forefront of industry advancements while also acquiring new skills to stay competitive and innovative.

See our open positions

  • Medical customer service representatives supply our clients with details about the extent of the patient’s coverage and/or have an authorization for admission. MCSR should be able to process and disseminate vast amounts of accurate information.

    Responsibilities Include:

    • Answering telephonic and email inquiries in a timely manner.

    • Deferring queries to the team leader or any similar role if unable to answer them.

    • Furnishing members and health care practitioners with details regarding members' benefits.

    • Granting pre-authorizations for medical treatment, if covered.

    • Greeting customers in a friendly, professional manner using the suggested script.

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Hiring FAQs

Still curious? Here are some of our frequently asked questions.

  • Right after you apply, you will receive an email from us letting you know we’ve received your application.

    About one to two weeks later, you’ll receive another email with an update on your application or asking you to book yourself in for an interview.

    This can vary during busier periods, but our HR department is always working hard to respond to you as quickly as possible.

  • Each role and level can be different, but generally, our process takes 3–4 weeks from the initial conversation with human resources through to a decision on the outcome. (And we hope for you that it’s a big YES.) We will keep you updated along the way to ensure you know what to expect and if there are any changes in the timeline.

  • You’ll meet a bunch of personalities with great potential and goals in mind along the way to give you as much context as possible. It’s always great to get a variety of perspectives. It will vary from role to role, but in most cases, you will meet people from human resources, operations, and your future teammates.

  • Tip 1: Be yourself

    We celebrate individuality and diversity of thought as we value uniqueness as a great way to create new ideas. We want to see your personality and authentic self shine. Plus, you're always at your best when you’re yourself.

    Tip 2: Don’t overthink it

    The thought of doing an interview can be a little daunting, which is normal and even us had to go through the same process and feelings. Every team member felt the same way as you do now, and yet they were able to succeed. So, relax, take a deep breath, and get yourself ready for some questions. Rest assured, we will guide you through.

    Tip 3: Do your prep

    Learning as much as you can about us prior to the interview is always a smart idea. It would be wise to start by looking at our social media. At the bottom of this page, there are links to all of our social media accounts.

    We also advise you to familiarize yourself with the interviewers you will be speaking with. Visit their profiles on LinkedIn to learn more about what they were doing before joining BP Global and what their current roles are. You might find something in common or a shared connection.

    Tip 4: Have your questions ready

    We want to get to know you as much as you want to get to know us throughout the interview.

    This is your chance to ask any unanswered queries. You might have concerns about our culture, the team you'll work on, or the job you'll have.

    Tip 5: Get ready to answer questions

    Always be prepared with concrete examples to back up your responses while responding to interview questions.

    We suggest using the STARR method:

    (S)ituation - setting the scene and giving context

    (T)ask - Describing the task, including challenges and expectations

    (A)ction - Explaining thought process, what you did and how you did it

    (R)esults & (R)eflection - What was the outcome? What were the key takeaways?

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  • "One of the best BPO companies in town and with the best management team! It's ALWAYS how they can help you-in all aspects. It's never been the other way around. I have been learning and doing great here since Day 1!"

    Syrix Remanes MCSR Team Lead

  • "I feel grateful to be part of the Team at BP Global. A good working environment and very supportive HR. Management is awesome and know how to appreciate their employees."

    Kimberly Malate Quality Assurance Manager

  • "It's always 'who would have thought I'd be here?' because I didn't see it coming that I would be a part of a great company that believed in my capability, talent, and versatility. Well, I guess, life has all those turns and twists and with BP Global, my weaknesses became my strengths."

    Jossa Jabulin Clinical Officer

  • "I was trusted from the first day and I am grateful for the support I am getting for my professional development. And with BP Global, you can always be the YOU that you want to."

    Regina Macalinao Operations Manager

  • "I enjoy and look forward to showing up for work everyday because of my amazing team!I work with some of the kindest and hardworking people that pushes me to become the best version of myself.Everyday is a new opportunity for me to learn new things and grow in my professional life."

    Ezra Perez Medical CSR

  • "Best local corporate support team; from HR to Finance to Admin. Keeping you for lots of opportunities for experience and growth."

    Cheska Elim Training Officer

Visit Us

Price Mansion
Sto Nino Street
Tacloban City

Hours
Monday–Friday
2:00 pm – 5:00 pm

Email
info@bpgrsi.com